Legal
Cookie Policy
Last updated: 15 October 2026
This Cookie Policy explains how RoamGuard uses cookies and similar technologies on its website, customer portal and secure traveller-check pages.
1. What cookies are
Cookies are small files stored on your device when you visit a website. They can help websites remember your session, keep you signed in, protect the service and improve reliability.
2. Cookies we use
RoamGuard may use strictly necessary cookies or similar browser storage for authentication, account access, security, session management, form flow and service operation. Secure traveller links use short-lived session information so the traveller can complete or resubmit the relevant check. These technologies are required for the website, portal or secure check to work properly.
3. Analytics and marketing cookies
RoamGuard uses Vercel Web Analytics on public website pages to understand aggregate visits. This analytics service does not use cookies. We do not track secure traveller links, customer portal pages or admin pages through website analytics, and we remove query parameters from public page URLs. We do not set optional analytics or advertising cookies. If we introduce optional cookies, we will update this page and provide appropriate controls.
4. Managing cookies
You can manage or block cookies through your browser settings. Blocking strictly necessary cookies may prevent parts of the RoamGuard portal from working correctly.
5. Contact
For cookie or privacy questions, contact support@roamguard.co.uk. Put “Cookie question” in the subject line.